2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

To install Authenticator on your iOS device. Scan the QR code. or download and install Authenticator from the Apple app store. Get the app

A guide to help you identify and access your Microsoft account. How to check if your email is a Microsoft account? Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address.

Country/Region. Country/Region code. Phone number. Language. Australia. N/A. 13 20 58. English. New Zealand. N/A +64. 0800 800 004 9 368 5680. English

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