如果你从 Microsoft 购买了游戏或应用，则可以申请退款。 若要请求在 Xbox 上使用的应用和游戏的退款，请转到 为数字游戏申请退款。 若要了解退款资格，请选择下面的选项卡。

You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

This page provides support links for home users and support phone numbers for business users.

You can get expert help with Outlook for iOS or Android from right inside the app! Easily communicate with our support team using the in-app support functionality in Outlook.

Make sure you're signed into your Microsoft 365 apps with an account that has a Copilot license. For home users...this means you should have a Microsoft 365 Personal, Family, or Premium subscription, or Copilot Pro.

How to redeem a Windows activation code On your Windows PC, go to the Activation section of the Settings app and select Change product key.

Take productivity on the go Access to your AI assistant and favorite apps from your mobile device.

Find your Microsoft account balance on the web or on your Xbox One.

Microsoft 365 apps Get access to free online versions of Outlook, Word, Excel, and PowerPoint. Learn more. 5 GB cloud storage Save your files and photos and access them from any device, anywhere. Learn more. Microsoft Rewards Earn points that can be redeemed for gift cards, charitable donations and sweepstakes entries. Learn more. Xbox network

If you already redeemed a product key, reinstalling the apps, or you have an assigned license through work or school, you can skip ahead and go to the section sign in to download and install Microsoft 365 or Office.