To sign into your Microsoft account with a passkey, follow these steps whenever you get a sign-in prompt. Choose Sign-in options, or Other ways to sign in. Select Face, Fingerprint, PIN, or security key. Select your passkey from the list available.

You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

Go to outlook.office.com. If you're not automatically signed in with your work or school account, follow the prompts to enter the email address and password for your work or school account. Follow any two-factor authentication prompts you may have previously set up for this account. Select Sign in.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Sign in using Microsoft Authenticator. Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

Create a new document. On the File tab, select New. Select Blank document, or double-click a template image or type the kind of document into the Search for online templates box and press Enter. Tip: For practice using Word features, try a learning guide like Welcome to Word or Insert your first table of contents. Add and format text.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.