Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.

From the next screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make changes. To change these settings, you will need to switch the PC boot mode from one enabled as “Legacy” BIOS (also known as “CSM” Mode) to UEFI/BIOS (Unified Extensible Firmware Interface). In some cases, there are options to enable ...

如何使用云游戏. 注意 云游戏不支持本地多人游戏。. 目前，它一次仅支持一个玩家和一个帐户。. 云游戏需要 Game Pass Ultimate 或受支持的免费玩游戏服务。. 部分地区当前支持云游戏。. 有关支持云游戏的国家或地区列表，请参阅以下内容中的“云游戏（仅限 ...

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.

Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

Here are a few of the reasons that a device suspension or ban is issued: Xbox console tampering, such as physically opening an Xbox console and modifying the hardware to play illegitimate or unauthorized software. Online fraud, such as phishing, account theft, or other attempts to defraud Microsoft or other players.

Activate Windows using a product key. A product key is a 25-character code, that looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. During installation, you'll be prompted to enter a product key. Or, after installation, to enter the product key, select the Start button, and then select Settings > System > Activation > Update product ...

Download the automated tool. In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open. Select the version you want to uninstall, and then select Next. Follow through the remaining screens and when prompted, restart your computer. After you restart your computer, the uninstall tool automatically re-opens to complete the final ...