Note: If you're an IT admin, managing Surface for Business devices in your organization, see Recovery tool (Surface IT Toolkit) for another way to restore a supported Surface device to its factory state.

Surface model. Link. Surface Pro X. Use Windows Update to keep your Surface Pro X drivers and firmware up to date. Select Start > Settings > Update & Security > Windows Update .Commercial customers can learn more about servicing Pro X at Deploying, managing, and servicing Surface Pro X.. Surface Pro (11th Edition)

For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

Next to Reset this PC, select Reset PC and choose an option:. Keep my files—Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC.This option removes changes you made to settings, as well as apps and drivers you installed.

Note: UEFI passwords are used primarily by enterprises and IT professionals to limit the types of changes that employees can make to their devices.If you're part of an enterprise, contact your IT administrator if you have any questions or issues with your UEFI password. If you aren't part of an enterprise and choose to create a UEFI password, make sure to document your password in a safe place.

You'll see the logo screen on your screen. Continue to hold the Volume Up button. Release the button when the UEFI screen appears. If you have a Windows Pro/Enterprise device (not a Windows Home device), you can then toggle off Type Cover port from the Devices menu and exit UEFI. Re-enter UEFI (press power + Volume Up) and toggle Type Cover port back on, then check if the Keyboard works in UEFI.

如果你想更改固件设置或 Windows 启动设置，从 U 盘启动你的 Surface 可能会很有用。 从 USB 设备启动不会刷新或重置你的 Surface。

作業を始める前に Surface には Windows 回復情報があらかじめ格納されており、その情報を使って Surface をリフレッシュしたり、出荷時の設定にリセットしたりすることができます。

Surface 应用. 借助集成的帮助和支持，你可以直接从 Surface 应用中找到问题的解决方案。 可以轻松访问设备、充电和保修信息，并查看和自定义连接的 Surface 配件。

完成安装更新后，建议安装所有可用的可选更新。 若要安装可选更新，请转到任务栏中的“搜索”框，键入“查看可选更新”，然后从结果列表中选择它。如果更新在 驱动程序更新中可用，请确保已安装所有 “Surface” 命名驱动程序。. 检查是否有可选更新