Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

In a document with existing content, you can also use the Inspire Me button to have Copilot automatically keep writing for you, based on the content already in your document. For more information, see Start a draft with Copilot in Word.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.