You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Learn more about product keys, Workplace Discount Program, and volume licenses. Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

Microsoft Authenticator is a mobile app that helps you sign in to all your accounts without using a password. Notes: Microsoft Authenticator is not available for PC or Mac as authenticator apps are typically designed for smartphones for security reasons. Learn more.

The new Outlook for Windows will launch into the first account on your list in Windows Mail. If Outlook can't sign you in automatically, manually type in the account and sign in. Select Import Settings on the dialog that appears to bring over your settings or choose Skip.

Download the offline installer from your account portal. To download the offline installer, go to www.office.com. If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now.

Automatically update Windows 10, Windows 11, and Surface drivers and firmware. After following the preparation steps, see Update Windows to learn how to check for updates and install them. Or select the Check for Windows updates button below to open Windows Update in Settings. Check for Windows updates.