Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

To change your region, use one of the following options: Windows 11 Windows 10 Xbox Online Microsoft account. Select Start > Settings > Time & Language > Language & Region. Under Country or region, select your new region. You can switch back to your original region at any time.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

兑换礼品卡和充值码以进行 Xbox 购买和延长 Xbox 订阅。. 代码的长度为 25 个字符，包括数字和字母，并且采用横竖 5 个字符的 5x5 格式。. 代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。. 请注意，如果帐户的未结余额或付款选项不再有效 ...

All Microsoft devices and accessories come with a Standard Limited Warranty. Microsoft Complete provides extended hardware and accidental damage coverage. After purchase, you’ll also receive unlimited technical support from Microsoft. Available in select markets only.

Request an Xbox controller replacement. If your controller isn’t working and needs replacing, enter the controller’s serial number at the bottom of this page. You can find the serial number inside the battery compartment, below the barcode.

If you are trying to set up an Exchange account in Outlook, ask the organization that gave you the email address for the name of your Exchange server. It's standard for them to provide you with this information so you can add your email address to a computer or phone.

Xbox Game Pass Core 可让玩家访问我们的在线主机多人游戏网络，这是一组在 Xbox Series X|S 和 Xbox One 主机上与世界各地的好友畅玩的精选游戏集合，以及特殊的会员优惠。. Xbox Live Gold 现已为 Game Pass Core。. 2023 年 9 月 14 日，Xbox Live Gold 会员自动成为Game Pass Core 会员 ...