If you see this error, it indicates your transaction must originate from your account’s home region without the use of location-masking technologies. Follow these steps to do so.

使用 Authenticator 作为登录的一种方式 如果已为帐户启用无密码、双重或多重身份验证，请使用以下步骤登录： 转到要登录的网站。 在登录提示符下输入用户名，然后选择“ 下一步 ”。 选择“ 发送通知 ”。

在 Xbox 購買時會跳出錯誤訊息或錯誤代碼，或是對在 Xbox 上使用 VPN 有疑問？ 了解它們代表的意義。

It doesn't have to be yours - you just need to be able to access it if you want to use it to verify your account. You may find it useful to add contact details for your partner or a family member who could access your account in case of emergency.

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If you don’t see the game or game add-on in your order history, search for it in Microsoft Store. If you see an option to Buy a Copy on the product description page, this means you no longer have access to the content, and you’ll need to purchase it again if you want to use it.

Learn what to do if you see error 0x803F9006 when you start a game or app on your Xbox console.

If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use.

Learn how you can use the free Microsoft Authenticator app to sign in to all your accounts without using a password.

Your Microsoft account's billing is currently suspended (for example, the credit card on one of your subscriptions has expired). You're a minor (as defined by applicable law) in your current country/region and will not be a minor in the region that you're moving to.