Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

If you are an identity provider or a website owner who doesn't rely on Microsoft’s enterprise or consumer identities, Microsoft Authenticator app can still help you secure the identities of your users who use two-step verification. In this article, we provide simple instructions that you can share with your users for using Authenticator as a ...

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Follow these steps to reset your Microsoft account password. . You can change your Microsoft account password online or, if you have an Xbox 360, from your console. However, you can’t change your password on your Xbox Series X|S or Xbox One console.

Microsoft Authenticator is a free app that helps you sign in to all your accounts without using a password - just use a fingerprint, face recognition, or a PIN. You can use Authenticator to sign in to your Microsoft personal, work, school or other accounts. Authenticator can be used three ways:

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Insert your security key into the USB port or tap your NFC reader to verify your identity. Follow the on-screen instructions, based on your specific security key manufacturer. If your key manufacturer isn't listed in the on-screen instructions, refer to the manufacturer's site for more information.

You can set up an authenticator app to send a notification to your mobile device or to send you a verification code as your security verification method. You aren't required to use the Microsoft Authenticator app, and you can select a different app during the set up process.

The following information describes the two-step verification experience with a call to your mobile or office phone. Sign in to an application or service such as Microsoft 365 using your username and password. Microsoft calls you. Answer the phone and press the # key.