When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. Important If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate".

Your results will be displayed and click the product to get the buy page to complete your purchase on the web store. If the product is giftable, you will see the option to also send the item as Gift by clicking on the gift box icon. For redeeming a code/card If you are unable to redeem your code/card through the app you can redeem on the web ...

Microsoft account Go to Payment & billing and select Payment options. Under Payment methods, you can select Add a new payment method, View or edit card, or Remove card. Enter your updated info, and select Save. You're done unless you see more prompts. If that doesn't work, contact your bank or payment provider to verify your payment info.

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MICROSOFT SUPPORT MICROSOFT SUPPORT MICROSOFT SUPPORT MICROSOFT SUPPORT Explain how to investigate a billing charge from Microsoft. Show me how Can I explain spend all of Microsoft gift card When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible.

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"Payment Disc. Credit Acc. must have a value in Customer Posting Group: Code=DOMESTIC. It cannot be zero or empty." This issue happens if Adjust VAT for Payment Discount is set to true/yes and a payment tolerance is involved and if the payment tolerance should be posted on payment discount accounts (=3 conditions).

Frequently asked questions Where can I use a Microsoft Store promo code? Promo code offers can only be applied to purchases made from the online Microsoft Store. How do I apply a promo code to my order? Place the items that are eligible with the promo code in your Microsoft Store cart. Select Checkout. On the Checkout page if you have not added or selected a shipping address or payment method ...

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Need more help? Find and install your Microsoft downloads from Microsoft Store Contact Support For pre-sales support, or issues with purchasing, contact Sales support.