There are several places where your recovery key might be, depending on the choice that was made when activating BitLocker. Expand each section to learn more: What if I can't find the recovery key? If your device is managed by an organization, check with your IT department to retrieve the recovery key.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

To review app, game or subscription purchases, track orders or view and print invoices, sign in to the order history page on your Microsoft account dashboard. Make sure you sign in with the account you used to make the purchase. If you didn't sign in and used Guest Checkout when you created your order, use the Guest Order Lookup instead.

You can spend money in your Microsoft account to buy various products, services, software and content from the Microsoft Store. Content includes some apps, games, movies, and TV shows.

Follow the steps below to attempt to install Quick Assist and get it working properly. 1. Make sure Microsoft Edge is installed properly and up to date. Quick Assist uses the Microsoft Edge browser control. If your device has Microsoft Edge installed, then it’s likely that Quick Assist will run properly.

Get fast, automated support, 24/7 from Xbox Support. Learn how to receive a refund or exchange for items purchased from Microsoft.

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

Learn how to upgrade from Windows 10 Home to Windows 10 Pro or Windows 11 Home to Windows 11 Pro, including how to use a valid product key or the Microsoft Store.

Learn how to protect yourself and how Microsoft Defender is helping to prevent fraud. See: National Public Data breach: What you need to know. You can start a scan for malware any time you like. Note: Microsoft Defender currently offers anti-malware on Windows, Android, and macOS. From the Microsoft Defender dashboard.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.