Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

Sign in to your account to view your enforcements. Find out how to submit a case review and learn more about your Xbox enforcements.

To manage your funds, sign in to your Microsoft account and go to the Payment & billing tab: Sign in to your Microsoft account. I need help with a past-due balance. I need help redeeming a gift card or code. Did this resolve the issue? If you’re having trouble completing an Xbox purchase, we can help you solve the issue.

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

When you are prompted to enter a BitLocker recovery key, take note of the first 8 digits of the recovery key ID. The recovery key ID helps identifying which recovery key to use, in case you have more than one. Where can I find a BitLocker recovery key?

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

There are two ways you can connect without using a router: Did this resolve the issue? Learn how to connect your Xbox console using your Windows computer instead of a router.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card.

Go to Start > Settings > Accounts > Sign-in options. Select Security Key. Select Manage and follow the instructions. Go to the Microsoft account page and sign in as you normally would. Select Security > More security options. Select Add a new way to sign in or verify. Select Use a security key.