Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Reset a forgotten Microsoft account password. If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password . If you know your username and password but they have stopped working, read My username and password have stopped working. 1.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.