Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To: Microsoft account dashboard
Windows help and learning
Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.
Which version of Windows operating system am I running?
Under Device specifications > System type , see if you're running a 32-bit or 64-bit version of Windows. Under Windows specifications, check which edition and version of Windows your device is running. If you're having a problem with activation, see Activate in Windows.
How to use the PC Health Check app - Microsoft Support
Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.
Manage devices used with your Microsoft account
Manage devices used with your Microsoft account. Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock.
Applies To: Microsoft account dashboard
Account has been locked - Microsoft Support
Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
Request a refund for digital games | Xbox Support
If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.
Installing Windows 11 on devices that don't meet minimum system ...
If you are unsure if your device meets the Windows 11 minimum system requirements and have Windows 10 already installed, you can download the PC Health Check app, which will assess eligibility and identify components of your device that don't meet the minimum requirements.
如何兌換禮品卡和代碼 | Xbox Support
兌換禮品卡與代碼,以購買 Xbox 並擴充您的 Xbox 訂閱。. 代碼的長度為 25 個字元 (包含數字和英文字母),並採用 5x5 格式,即以五個字元為一組,共五組。. 代碼可以是您向 Microsoft 或信任的零售商購買的數位或實體卡片。. 如果您的帳戶有未付餘額,或是付款 ...
Change the power mode for your Windows PC - Microsoft Support
If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan. Learn how to change the power mode on your Windows PC to preserve your battery, limit notifications, and background activity.