Step 1: Complete unlinking steps on your Android and Surface Duo devices. Start by checking which mobile app your Android device has. Refer to this list to see if your device supports Link to Windows (pre-installed). If your device is not in this list, skip to the next section.

Possible causes. Make sure your PC, the external display, and the cable all support DisplayPort or MHL alternate modes. Make sure the device or dongle is connected directly to your PC. Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode.

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Find help and support content for Microsoft Phone Link. Learn time-saving tips and explore how you can use Phone Link to stay productive.

For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password when signing in to an app or device that doesn't support two-step verification.

This setting allows you to choose if any of your apps can access the camera. It doesn't set which specific apps can access the camera. Once you've allowed your apps to access the camera, you can change the setting for each app. Find the app you want, then turn on camera access for that app.

Use Magnifier with a touchscreen. To move around the screen, drag along the borders of the screen in full screen view. To instantly zoom out and see where you are on the screen, tap with one finger on opposite borders of the screen simultaneously. For a full list of Magnifier keyboard shortcuts, see Windows keyboard shortcuts for accessibility.

If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to hear from you. Post your question to the Microsoft Authenticator forum to get help from the community.

If you're in Windows 11 and you're having problems with an app from Microsoft Store, consider these updates and fixes. First, sign in to your Microsoft account. Next, work through these possible solutions in the order presented. Make sure Windows is up to date.

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