Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Turn off, disable, or uninstall OneDrive. If you just don't want to use OneDrive, the easiest solution is to unlink it - see the steps below. Tips: If you want to stop OneDrive for a while, or not use all of it, here are some other solutions:

You can also reset your password on your Xbox console (below). If you’re unable to access any of the contact methods associated with your account (and thus unable to receive the security code required to reset your password), skip to “Recover your Microsoft account online” below.

Find your files in Windows 11 using one of these methods. Search from the taskbar: Type the name of a document (or a keyword from it) into the search box on the taskbar. You'll see results for documents across your PC and OneDrive.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account.

Find settings in Windows. Find your Windows settings in a snap! Select the Start button, then select Settings . From there, browse the categories or use search to find what you're looking for. Most apps have their own settings. In the app, select Settings to make app-specific changes.

Select Start > Settings > Network & internet > Ethernet. Under Properties, look for your IP address listed next to IPv4 address. Get info on how to find your IP address in Windows.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

For the best experience, download and install the new version of the Quick Assist app from Microsoft Store. If you have problems installing Quick Assist, here are some steps to try to get it installed and working properly.