Users may be unable to access their Outlook or Hotmail accounts from the iOS/iPadOS default Mail app due to an existing authentication issue, requiring them to log in again.

Accessible help and resources to get your Xbox questions answered. Check the Xbox services, games, and apps for any service outages.

We're sorry you're having trouble with your OneDrive for iOS mobile app. Let's get the issue sorted out as quickly as possible. Note: Some apps and features may only work with Wi-Fi, depending on your device settings or your mobile data plan.

Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait. Get Help. Please note that support cases for Surface business devices may only be initiated online.

Depending on the type of enforcement action or suspension you've received, your case may qualify for our appeals process. Note that Xbox device bans aren't eligible for a case review. For more info about device bans, visit:

It includes a list of the most common causes, and solutions for each one. Microsoft is committed to advancing security standards and as such, we will start phasing out SMS as a method of authentication and account recovery for personal Microsoft accounts.

Open the app, go to the app's top-level menu, and then select Send feedback. After that, contact Support or go to the Microsoft Authenticator app forum and explain the problem you're seeing and the steps you tried.

As of March 19, 2025, the Xbox Game Pass mobile app is no longer supported. To continue cloud gaming on a mobile device, visit: Set up your Android device for cloud gaming Set up your Apple device for cloud gaming

This article contains information about how to troubleshoot problems that affect the ability to sign in to Microsoft Office apps for Mac, iPad, iPhone, or iPod Touch.

While known issues may have been listed in previous Xbox Insider Release Notes, they are not being ignored! However, it may take Xbox engineers more time to find a solution.