To sign out, go to Outlook.com. Select your account initials or account picture at the top corner of your Inbox. Select Sign out. Tips: If you don't see your picture at the top of screen, check to see if ad blocking is turned on. Sometimes this prevents the picture from showing. If you don't see see Profile or Account options, you can access ...

To see self-help answers, or to get support via email, Select Help from the top menu then Help. Open the Help pane. Enter your question or issue in the Search Help box on the right, and then press Return. If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need ...

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Repair a profile in Outlook 2016. In Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done ...

Sign in to the Advanced security options page of your Microsoft Account. Sign in. Select Add a new way to sign in or verify then choose how you would like to receive security codes. Note: VOIP numbers cannot be added as a way to sign in or get verification codes. We'll send a security code to the new number or email to confirm.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...

Select Get code. Microsoft will send a verification code to the email or phone number you selected. Go to the recovery phone or email for where you expect to receive the code. 4. Enter code and reset password. Confirm the code to create a new password. Learn how to create a strong password. Paste or type the code you received and select Next.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to change Microsoft account email address or phone number using aliases to sign into your Microsoft account.

Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address. If you see a message that says "We couldn't find an account with that username." or "That Microsoft account doesn't exist", then the address you entered is not a Microsoft account. If you believe it should be: The account may have been closed.