Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

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Summary A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This is a 48‑digit number that lets you regain access to your drive.

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Important: Some banks and financial institutions have implemented new security measures to combat fraud. You may need to verify who you are before the transaction will go through. To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never ...

How to edit payment information in your Microsoft work account About Payment methods Add or change a payment method In the Payment section, select Add or Change a payment method. If this option isn’t available, check with your administrator to request changes or access to billing permissions. Enter your payment details and billing address Save your changes. Go to Billing, then Payment ...

How to manage Kerberos KDC usage of RC4 for service account ticket issuance changes related to CVE-2026-20833

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