Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Learn how the AI-driven Support Virtual Agent works and how it can help answer your Xbox support questions.

Steps to take before filling out the Microsoft account recovery form Filling in the account recovery form can take time: try the account Sign-in Helper tool first. Sign-in Helper The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your ...

Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Using Authenticator as a way to sign in If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: Go to the site where you want to sign in. Enter your username at the sign-in prompt and select Next. Select Send notification.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Get answers to some basic questions about what two-step verification is, and how to set it up and use it to help keep your Microsoft account more secure.

Create a strong password and click on Next. Enter your first and last name and click on Next. Select your country or region and your birthdate and click on Next. Enter the captcha code and click on Next. Verify your email address by entering the code that Microsoft sends to your email and click on Next. Learn more What is a Microsoft account? You forgot your Microsoft account username Need ...