Troubleshoot

Teams for Education is not working

Use Teams for schoolwork when bandwidth is low

Ask your educator for help in Microsoft Teams

Why can't I use chat in Microsoft Teams? (students)

Locate error logs to troubleshoot a problem

Delete a Class Notebook in OneDrive

Deleting and restoring a OneNote Class Notebook page that's linked to a Microsoft Teams assignment

Recover deleted Class Notebook files from the OneDrive Recycle bin

Fix Class Notebook not displaying in Office 365 launcher

Fix issues with Class Notebook Add-in

Uninstall Class Notebook Add-in from OneNote 2016 or 2013

Editing content

Can't edit OneNote Class Notebook within Teams (read-only state)

Troubleshoot when you can't insert a PDF Printout in Class Notebook

Fix error when adding stickers in Class Notebook

Distributing content

Fix Class Notebook when Welcome, Collaboration Space, or Content Library are missing

Fix the Content Library when people lose access in Class Notebook

Fix slow sync times and delays when distributing pages in Class Notebook

Generate diagnostic logs and report problems with distributing pages in OneNote Class Notebook

Members

Newly added students not showing in Class Notebook

Students are able to see other student's Class Notebook

Student was deleted but their folder still appears in Class Notebook

Nothing happens when I press play in Immersive Reader for OneNote

Fix text-to-speech reading in wrong language

Dictation doesn't record in OneNote

Parts of Speech is slow to open

Troubleshoot when rectangles appear on the buttons in Immersive Reader