Family Safety settings enforced on adults

If you’re an adult and notice that Family Safety settings are wrongly applied to your account, here’s how you can fix it. 

Select a scenario that matches your situation and expand a section to learn more.

Adults not part of Family group

How can I see if I’m part of a Family group?

Visit account.microsoft.com/family and sign in.

• If you're not part of a family group, you will not see any family member.
• If you do see a family listed, you may have been added previously.

Why am I seeing Family safety restrictions if I'm not part of a Family group?

You might be using a device that was previously configured under a Family group or still has Family safety settings applied. Follow the steps below to remove the settings.

How do I remove Family safety settings?

If your device still enforces safety settings, perform a safety reset using following steps:

1. On your computer keyboard, press and hold the Windows key followed by the R key to open the Run dialog box.
2. Enter cmd, then select OK
3. Copy or type the following into the command prompt box, followed by return or enter.
   schtasks /run /tn "Microsoft\Windows\Shell\FamilySafetyRefreshTask"
4. Restart your computer.

Adults with an Organizer role in a Family group

How do I remove Family safety settings?

If your device still enforces safety settings, perform a safety reset using following steps:

1. On your computer keyboard, press and hold the Windows key followed by the R key to open the Run dialog box.
2. Enter cmd, then select OK
3. Copy or type the following into the command prompt box, followed by return or enter.
   schtasks /run /tn "Microsoft\Windows\Shell\FamilySafetyRefreshTask"
4. Restart your computer.

Can I still manage safety settings for child accounts?

Yes. Organizers will continue to have full control over settings for child accounts to ensure a safe and age-appropriate experience.

Learn more.

Adults with a Member role in a Family group

Why are safety settings applied to my device without my consent?

If you're part of a Microsoft Family group, the organizer (often a parent or guardian) has the ability to manage safety settings, including content filters and screen time. We understand this may not be ideal for adult members and are working to improve the experience.

How can I turn off the safety settings applied by the organizer?

As of now, only the family organizer can make changes to your safety settings. Please reach out to them and request that they disable the safety configurations for your account.

I'm an adult. Why can't I manage my own safety settings?

We hear your feedback and agree that adults should have greater control. We're actively working on a future update that will allow adult members to opt-in or opt-out of allowing organizers to manage their safety settings.