Is my service order delayed?

S’applique à : GeneralSurface DevicesXbox

We've adapted our operations to ensure the health and safety of our customers and employees—this will cause some service order delays for repairs or replacements of Surface, Xbox, Azure Kinect and HoloLens devices and Microsoft accessories. You'll receive an email when we have updates to share about your order, and the table below shows delay status by country or region. Thanks for your patience, and we apologize for any inconvenience this may cause.

 

Check order status by country or region


Country or region  Service order status     Last updated on
Argentina Delayed 3/31/2020
Australia   Delayed 5/1/2020
Austria Delayed 3/23/2020
Belgium May be delayed 3/23/2020
Belize May be delayed 3/23/2020
Bolivia May be delayed 3/23/2020
Brazil May be delayed 3/23/2020
Canada May be delayed 3/25/2020
Chile May be delayed 3/23/2020
China Delayed 3/23/2020
Colombia May be delayed 3/23/2020
Costa Rica May be delayed 3/23/2020
Denmark May be delayed 3/23/2020
Dominican Republic May be delayed 3/24/2020
Ecuador May be delayed 3/23/2020
El Salvador May be delayed 3/23/2020
Estonia May be delayed 3/23/2020
Finland May be delayed 3/23/2020
France May be delayed 3/23/2020
Germany May be delayed 3/23/2020
Guatemala May be delayed 3/23/2020
Hong Kong SAR May be delayed 3/25/2020
Hungary May be delayed 3/23/2020
India Your service order will be delayed by 2-10 weeks. You'll receive an email when we have updates to share about your order.

Reopened Walk-In Center location status.
5/1/2020
Indonesia May be delayed 3/23/2020
Ireland May be delayed 3/23/2020
Italy Delayed 3/23/2020
Japan Delayed 5/1/2020
Korea May be delayed 3/23/2020
Luxembourg May be delayed 3/23/2020
Malaysia May be delayed 4/21/2020
Mexico May be delayed 3/23/2020
Netherlands May be delayed 3/23/2020
New Zealand May be delayed 3/23/2020
Norway May be delayed 3/23/2020
Panama May be delayed 3/23/2020
Paraguay May be delayed 3/23/2020
Peru May be delayed 3/23/2020
Poland May be delayed 3/23/2020
Portugal May be delayed 3/23/2020
Russia Delayed 3/31/2020
Singapore May be delayed 3/23/2020
South Africa Delayed 3/24/2020
Spain Delayed 3/23/2020
Sweden May be delayed 3/23/2020
Switzerland May be delayed 3/23/2020
Taiwan Delayed 3/23/2020
Thailand May be delayed 3/23/2020
Turkey May be delayed 3/23/2020
United Arab Emirates May be delayed 3/23/2020
United Kingdom May be delayed 3/23/2020
United States May be delayed 3/23/2020
Uruguay May be delayed 3/23/2020
Venezuela May be delayed 3/23/2020

India Walk-In Center status


Walk-In Center Location State Location reopen date Days of Operations Hours of operation
Cell Services Ahmedabad  Gujarat 20th May 2020 Monday to Saturday 9.30 AM to 3.30 PM
Manav Communication Delhi Delhi 21st May 2020 Monday to Saturday 10:00 AM to 5:00 PM
Maximum Services Delhi Delhi 21st May 2020 Monday to Saturday 10:00 AM to 5:00 PM
S S Technocare Gurgaon Haryana 21st May 2020 Monday, Wednesday, Friday 8:00 AM to 6:00 PM
Mobile Connect Chandigarh Punjab 22nd May 2020 Monday to Saturday 11:00 AM to 5:00 PM
Ashish Electronics Ludhiana Punjab 25th May 2020 Monday to Saturday 10:00 AM to 5:00 PM
Delight  Techno Services Hyderabad Telangana 25th May 2020 Monday to Saturday 10:00 AM to 5:00 PM
Anannaya Infotel Kolkata West Bengal 27th May 2020 Monday to Saturday 10:00 AM to 4:00 PM
Aryans Communication Lucknow Uttar Pradesh 27th May 2020 Monday to Saturday 10:00 AM to 5:30 PM
Global Cell World Hyderabad Telangana 30th May 2020 Monday to Saturday 10:00 AM to 5:00 PM
Today Telecom Mumbai Maharashtra 3rd June 2020 Monday to Saturday 10:00 AM to 6:00 PM
Neil Communication Noida Uttar Pradesh 5th June 2020  Monday to Saturday 10:00 AM to 5:00 PM
Technotronics Technologies Mumbai - Ghaktopar Maharashtra 15th June 2020 Monday to Saturday 10:00 AM to 5:00 PM
Veetee Communications Private Limited Chennai Tamil Nadu 5th May Monday to Saturday 10:30 AM to 6:00 PM
Cellular World Mumbai-Borivali Maharashtra 8th July 2020 Tuesday, Thursday, Saturday 10:00 AM to 5:00 PM
Supreme Technologies Bangalore Karnataka Closed - Closed until 22nd July
B M Gadget Services Pvt.Ltd - Karve Road Pune Maharashtra Closed - Closed until 23rd July