Error 0x80246008 or 0x80246007 when you download updates from Windows Update or Microsoft Update

Resolution

If you receive error 0x80246008 or 0x80246007 when you download updates from Windows Update or Microsoft Update, you might need to restart the Background Intelligent Transfer Service (BITS) or the Windows Event Log service.

To resolve this problem, follow these steps:

Step 1: Run the Windows Update troubleshooter

Run the Windows Update troubleshooter to automatically fix some common problems with Windows Update or Microsoft Update, and then run Windows Update again. To start the troubleshooter, click Run now.
Windows 8.1, Windows 8 or Windows 7
Windows 8.1, Windows 8 or Windows 7
Windows Vista or Windows XP
Windows Vista or Windows XP

Step 2: Restart the Background Intelligent Transfer Service (BITS) and Windows Event Log service

Windows 8.1 or Windows 8
Windows 8.1 or Windows 8
Windows 7 or Windows Vista
Windows 7 or Windows Vista
Windows XP
Windows XP

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Article ID: 916251 - Last Review: Jun 12, 2014 - Revision: 1

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