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How to disable Business Contact Manager in Outlook with Business Contact Manager

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

INTRODUCTION
This article describes how to disable Business Contact Manager in Microsoft Office Outlook 2007 with Business Contact Manager and in Microsoft Office Outlook 2003 with Business Contact Manager.
More information
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


You can use the Add or Remove Programs item in Control Panel to remove Business Contact Manager. However, if you want to have us enable or disable Business Contact Manager without removing Business Contact Manager for you, go to the "Here's an easy fix" section. If you prefer to fix this problem manually, go to the "Let me fix it myself" section.

Here's an easy fix

To fix this problem automatically, click the Download button. In the File Download dialog box, click Run or Open, and then follow the steps in the easy fix wizard.
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you’re not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer that has the problem.
Disable Business Contact Manager
Enable Business Contact Manager

Let me fix it myself

To disable Business Contact Manager without removing Business Contact Manager, follow these steps:
  1. Quit Outlook.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1
  4. Right-click LoadBehavior, and then click Modify.
  5. In the Value data box, type 1, and then click OK.
  6. Quit Registry Editor.
  7. Start Outlook.
To enable Business Contact Manager after you have disabled Business Contact Manager, follow these steps:
  1. Quit Outlook.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1
  4. Right-click LoadBehavior, and then click Modify.
  5. In the Value data box, type 3, and then click OK.
  6. Quit Registry Editor.
  7. Start Outlook.
References
For more information about how to install Business Contact Manager, visit the following Microsoft Web sites:

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Article ID: 903094 - Last Review: 09/28/2015 02:28:00 - Revision: 7.0

Microsoft Office Outlook 2007 with Business Contact Manager, Microsoft Office Outlook 2003 with Business Contact Manager

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