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Virtual Appointments
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Virtual Appointments

Add and manage staff

Add staff members in Virtual Appointments to make scheduling much easier.

Add staff 

  1. In Teams, select Virtual Appointments.

  2. Select Manage > Staff.

    Screenshot of where users can add staff to their Virtual Appointments

  3. Search someone's name or email and select Add. When you add them, they'll immediately receive an invitation to accept meetings from your Bookings calendar.

  4. Assign them one of the following roles:

    • Admin - Administrators can edit all settings, add and remove staff, and create, edit and delete bookings.

    • Scheduler - Schedulers can manage bookings on the calendar. They have read-only access to settings, staff, and services.

    • Team member - Members can manage bookings on their own calendar and their availability in the booking mailbox. When adding or editing a booking in their calendar, they’ll be assigned as staff.

    • Viewer - Viewers can see all the bookings on the calendar. They cannot modify or delete them. They have read-only access to settings.

Each staff member you add will have their calendar show up in Bookings schedule.  

When you schedule a new appointment, you can Add staff. Staff members will show if they’re Free or Busy, making it simple to find someone who is available. 

Adding staff to a booking in Virtual Appointments

For staff members 

  1. If you’ve been added to a Bookings calendar, select Manage membership in your welcome email, then confirm your membership.

  2. Select Accept if you need to. If your membership is already active, no further action is needed from you.

  3. If you have a scheduled visit, learn more about it in your confirmation email and view it in your Bookings calendar.

Want more? 

Manage your appointment queue 

Conduct a Virtual appointment as the organizer 

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