Get started with Microsoft Loop

The three elements of Loop

Loop components are portable pieces of content that stay in sync across all the places they are shared. Components allow you to collaborate in the flow of work — on a Loop page or in a chat, email, meeting, or document. They can be lists, tables, notes, and more — you’re always working with the latest information in your preferred app, like Microsoft Teams, Outlook, Word, Whiteboard, and the Loop app.

Loop pages are flexible canvases in the Loop app where you can bring together people and all your components, links, tasks, and data. Loop pages can start small and continue to grow to match the size of your ideas. Loop pages can be shared across M365 apps as a link or as an embedded Loop component.

Loop workspaces are shared spaces that allow you and your team to see and group everything important to your project, making it easy for you to catch up on what everyone is working on and track progress toward shared goals.

How do I use Loop components in other apps?

Loop components are currently supported in Microsoft Teams, Outlook, Word for the web, and Whiteboard. Choose one of the links below to learn more:

Microsoft Teams

First things to know about Loop components in Microsoft Teams

Send a Loop component in Teams chat

Outlook 

Use Loop components in Outlook

OneNote 

Use Loop components in OneNote  

Word for the web

Use Loop components in Word for the web

Whiteboard

Loop components in Whiteboard

Ready to try it?

Get started with Loop today by signing in with your personal or work account at https://loop.microsoft.com, or start with a Loop template.

Want to give feedback?

During this preview we want to hear from you to help improve your experience – so send us your feedback in the app to help us shape the journey.

In the bottom right corner, select Help > Give feedback.

On Android or iOS, tap your profile picture at the top left to find Help and feedback.

Known Issues

There are a few known issues with the Loop app. We'll work to keep this page updated as we identify and fix issues.

• Error: Oops! We couldn't save the Loop workspace and pages you've created.They'll be lost as soon as you refresh or navigate away from this page. Copy anything from them you want to keep and paste it somewhere else. Then, please try to create this workspace again.

  • Possible solutions (using Loop with your Microsoft Account):

    • You need to sign into outlook.com with your Microsoft Account. Once you've signed in one time, everything that Loop needs from Outlook can be set up the next time you try to use Loop.

  • Possible solutions (using Loop with your Organization ID):

    • You need to have an Exchange Online mailbox associated with your Organization ID. Once you've been provisioned an Exchange Online mailbox, and you've signed into it one time, everything that Loop needs from Exchange Online can be set up the next time you try to use Loop. Work with your Microsoft 365 administrator or your help desk to ensure you have an active Exchange Online mailbox.

    • You need to have at least read access to your organization's SharePoint Online root site. We are working on a long-term solution to not require this. Until then, work with your Microsoft 365 administrator or your help desk to ensure you have a minimum of read access to the root site.

Need more help?

Want to ask or answer questions about Microsoft Loop? Chat with others who are using Loop? Visit the Microsoft Answers community for Microsoft Loop here!

Contact Support 
For help with your Microsoft account and subscriptions, visit Account & Billing Help. 

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

Discover how administrators can access assistance for a Microsoft 365 Business subscription by reaching out to our support team.

Note: While the Loop App is in Public Preview, customers in Japan or Korea will receive support in English. 

Frequently asked questions