Applies To
OneDrive for Business 24 OneDrive for Business SharePoint Server Subscription Edition SharePoint Server 2019 SharePoint in Microsoft 365 Microsoft 365 admin Office 365 operated by 21Vianet Office 365 operated by 21Vianet - Admin OneDrive (work or school) OneDrive (home or personal) OneDrive (work or school) operated by 21Vianet OneDrive for Mac OneDrive for Windows SharePoint admin center SharePoint in Microsoft 365 Small Business SharePoint operated by 21Vianet

Summary

This document provides a comprehensive guide on how to back up, sync, and manage files using OneDrive across various devices. It explains setting up folder backup, syncing files, and managing OneDrive settings to ensure files are securely stored and accessible.

Store, back up, and secure all your files

With OneDrive, you can sync files between your computer and the cloud, so you can get to your files from anywhere - your computer, your mobile device, or through the OneDrive website at OneDrive.com.

If you add, change, or delete a file or folder in your OneDrive folder, the file or folder is added, changed, or deleted on the OneDrive website and vice versa.

You can work with your synced files directly in File Explorer in Windows or Finder in macOS. Whenever you’re online, any changes that you or others make will sync automatically. Once synced, you can access your files even when you’re offline. 

​​​​​​​Install and set up OneDrive for Windows

  1. Download and install OneDrive for your computer from www.microsoft.com/microsoft-365/onedrive/download  ​​​​​​​Download OneDrive

    Note: If you have Windows 11, OneDrive is already installed on your PC.

  2. Open OneDrive, and when prompted, enter your Microsoft personal account or work or school account, and select Sign in.

  3. There are two screens in OneDrive Setup that are helpful to watch for:​​​​​​​​​​​​​​

    • On the This is your OneDrive folder screen, select Next to accept the default folder location for your OneDrive files. If you want to change the folder location, select Change location - this is the best time to make this change.The This is Your OneDrive Folder screen in the Welcome to OneDrive wizard

    • On the All your files, ready and on-demand screen, you'll see how files are marked to show them as online-only, locally available, or always available. Files On-Demand helps you access all your files in OneDrive without having to download all of them and use storage space on your Windows device. Select Next. ​​​​​​​ The Files on Demand screen in the Welcome to OneDrive wizard

  4. Once sync has completed, you can:

    • Choose which OneDrive folders sync to your Windows PC so you only keep important files available offline. Learn more.

    • Enable important folder backup for your Windows. Every computer has standard folders such as Desktop, Documents, Music, Pictures, and Videos, which you probably use but might not be included in your OneDrive. By backing up these folders to your OneDrive, they're protected and available across all your devices. Learn how.

    • Add another account. You can have multiple work or school accounts, but only one Personal OneDrive account. Learn more.

You're all set!

Your OneDrive files will appear in File Explorer in the OneDrive folder. If you use more than one account, your personal files appear under OneDrive – Personal and your work or school files appear under OneDrive – [CompanyName].

You will also see the OneDrive cloud icon on the Windows taskbar.

Learn more

Back up your folders with OneDrive

Choose which OneDrive folders you want to sync on Windows or macOS

Need more help?

Fix OneDrive sync problems on a PC

Fix OneDrive sync problems on Mac

Why do I have two versions of OneDrive on my Mac?

Contact support icon

Contact Support For help with your Microsoft account and subscriptions, visit Account & Billing Help.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

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Admins Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.