If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile. Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard.

Change your Microsoft account password on Xbox 360. Sign in to your Xbox 360. Scroll right to Settings and select Account. Scroll right to Your Information and select Account Security. Select Change Password. Enter your current password, enter your new password twice, and then select Change Now.

Enter your first and last name and click on Next. Select your country or region and your birthdate and click on Next. Enter the captcha code and click on Next. Verify your email address by entering the code that Microsoft sends to your email and click on Next.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

Add or remove accounts on your PC. Create a local user or administrator account in Windows. Switch your Windows 10 device to a local account. An explanation of how to change the name on your Microsoft account.

You can customize the filter to block or allow senders or different message types. When you no longer want to see messages from someone, you can block a sender. Right-click a message from the sender you want to block, and then click Junk > Block Sender.