If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

How to spot a "fake order" scam. A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money ...

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

To learn more about device management, see: Manage devices used with your Microsoft account. To find your serial number, see: Find the Xbox console ID, device ID, and serial number. After you've registered, you'll see the warranty status for your device.

Learn how to fix error 0x87DD0006 or 87DD0006 so you can sign in to Xbox Live on your Xbox One console and PC.

If Microsoft products on your macOS device are not working as expected, contact for assistance. Your Microsoft Support agent will guide you through the process of downloading and installing it on your device. Quick Assist for macOS is not available outside of Microsoft Support interactions.

Try launching and playing another game on your Xbox or Windows device. If the issue only occurs with a specific game, try reinstalling the game to your device. For more info on how to do so, go to: How to install games and apps on an Xbox console. How to install or uninstall a PC game.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Try closing both the Xbox app and the third-party extension you’re using like the EA, Riot, or Ubisoft apps, and then relaunch the Xbox app. If that’s unsuccessful, try disabling and re-enabling the extension in the Xbox app by selecting your profile picture and going to Settings > Extensions.

Sending a message. If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.