Reset a forgotten Microsoft account password
Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
Applies To:
Microsoft account dashboard
Change the email address or phone number for your Microsoft account
Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.
Applies To:
Microsoft account dashboard
How to check if your email address is a Microsoft account
If you believe it should be: Check the spelling of the name and the domain, e.g. rachel or rachael and .com or .co.uk. The account may have been closed. Learn more. If you see a password prompt, then your email is a Microsoft account.
Applies To:
Microsoft account dashboard
Change the email address or phone number for your Microsoft account
Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.
Download Microsoft Authenticator - Microsoft Support
The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.
Using email in Outlook on the web - Microsoft Support
Search Mail and People in Outlook on the web. Archive old email messages. Organize your Inbox with Archive, Sweep, and other tools in Outlook on the web. Get help with signing in, changing passwords, creating and sending mail, deleting mail, creating folders, and more in Outlook on the web.
Applies To:
Outlook.com, Outlook on the web for Exchange Server 2016
Global Customer Service phone numbers - Microsoft Support
To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.
Server settings you'll need from your email provider
Find your Exchange ActiveSync mailbox server settings. Gmail, Yahoo, and other common email server settings. What server settings do I need from my email provider? Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
Applies To:
Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Outlook.com, Office 365 operated by 21Vianet - Admin, New Outlook for Windows, Outlook for iOS, Outlook for Windows Phone 10, Outlook Mail for Windows 10, Outlook on the web for Exchange Server 2016
Use the web version of Outlook like a desktop app
When you install the web version of Outlook as a progressive web app, you can do things like pin and launch the web version of Outlook from your computer's home screen or task bar and access your account while you're offline.
Applies To:
Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook on the web, Outlook.com, Outlook on the web for Exchange Server 2019
Protect yourself from phishing - Microsoft Support
These are common tricks of scammers. - If you suspect that an email message, or a message in Teams is a scam, the link. Look at the address that pops up when you hover over the link. Ask yourself if that address matches the link that was typed in the message.