I can't sign in to my Microsoft account - Microsoft Support
Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.
Applies To:
Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Microsoft 365 for home, Outlook.com, GroupMe, Microsoft account dashboard, Microsoft Teams, Microsoft Teams personal, Microsoft To Do, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, Outlook for Android, Outlook for iOS
Where to enter your Office product key - Microsoft Support
If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.
Applies To:
Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Office 2016, Microsoft 365 for home, Office for business
How to recover a hacked or compromised Microsoft account
If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.
Account help
Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile. Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard.
How to check if your email address is a Microsoft account
Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address. If you see a message that says "We couldn't find an account with that username." or "That Microsoft account doesn't exist", then the address you entered is not a Microsoft account. If you believe it should be:
Applies To:
Microsoft account dashboard
How can I recover my password for Microsoft accounts, including Outlook ...
How can I recover my password for Microsoft accounts, including Outlook.com, Hotmail, Live, MSN, Onenote, etc.? Outlook for Android Outlook for iOS. Please check out this link first. If you can't complete the login flow through that tool, try this link for a separate tool.
Applies To:
Outlook for Android, Outlook for iOS
Global Customer Service phone numbers - Microsoft Support
To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.
Choose between the 64-bit or 32-bit version of Office
Help to decide whether you should install the 32-bit Office version or the 64-bit Office version. Which version is right for you depends on how you plan to use Office. Find out about choosing between 32-bit Office and 64-bit Office.
Applies To:
Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
How to sign in to Hotmail - Microsoft Support
Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.
Applies To:
Outlook.com
Outlook.com に対してサインインまたはサインアウトする方法 - Microsoft サポート
Outlook.com、Hotmail、Live、または MSN のメール アカウントにサインインできない場合、サインインまたはサインアウトする方法がわからない場合は、次の解決策を試してください。.
Applies To:
Outlook.com