Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Set up Office apps and email on a mobile device. Learn how to share Microsoft 365 Family subscription benefits with up to five people. Manage invitations, devices, and people you've shared Office with.

In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

Sign in to your Microsoft account, and see Shop & Earn History. Note that Microsoft Rewards points will expire if you don't earn or redeem anything in 18 months. Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email. Check your Outbox or your mailbox storage to see what's taking up space. Learn more.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.