Let's take a good look at the clues in this example that pretends to be a subscription confirmation to Norton LifeLock. 1. The sender address. The sender's email address is often the first clue that the message is a fake. In this example they haven't even tried to make it look real.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Block pop-ups in Microsoft Edge. The Microsoft Edge feature that blocks pop-ups is effective in preventing websites from automatically opening a new window or tab, or a partial window on top of your current web page. This feature is turned on by default.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

In the search box on the taskbar, type device manager, then select Device Manager from the menu.

Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. Make sure that the connections are secure and that nothing is plugged in to the USB charging port on the power supply, if it has this feature.

Turn alerts on or off. Select Settings. Select General, then Notifications. Under Notify me about, turn the toggle on or off for Mail, Calendar, or Documents. See an alert in a pop-up window on the bottom of Windows desktop when new email messages arrive in your Outlook Inbox.

If you receive a message in Mail or Calendar for Windows 10 that your account settings are out of date, there are several things you can do to fix the problem. Check your password. The most common cause of an out-of-date account is an incorrect password.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Get the steps for changing your home page in Microsoft Edge, Internet Explorer 11, Google Chrome, Firefox, and Safari.