If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Error 0x8007045D or 8007045D occurs when you download your profile or an update or launch a game or app on your Xbox. Learn what to do if you see error code 0x8007045D or 8007045D when you try to download your Xbox profile or an update to your Xbox 360 console. Learn more.

The cost of sending an SMS from Skype varies according to the country you’re sending it to. You'll need to have some Skype Credit – sending text messages is not covered by our subscriptions. To check the SMS message rates to any destination:

Check the Xbox services, games, and apps for any service outages.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Open the Authenticator app. Select (+) in the upper right corner. Point your camera at the QR code provided by your identity provider or follow the instructions provided in your account settings. After your account appears in your Authenticator app, you can use the one-time codes to sign in.