If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

To pin apps to the taskbar. Select Start , select the arrow next to All apps, right-click the app, then select More > Pin to taskbar. If the app is already open on the desktop, press and hold (or right click) the app's taskbar icon, and then select Pin to taskbar.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Experience Microsoft Copilot on windows devices using the Copilot app! The Copilot app helps you get answers and inspiration from across the web, supports creativity and collaboration, and helps you focus on the task at hand.

Configure message filters on the Xbox console. Press the Xbox button to open the guide. Select Profile & system > Settings > Account > Privacy & online safety > Message safety. Adjust your messaging filters by using the info in each section below to configure your ideal Xbox experience.

The transcribe feature converts speech to a text transcript with each speaker individually separated. After your conversation, interview, or meeting, you can revisit parts of the recording by playing back the timestamped audio and edit the transcription to make corrections.

Find operating system info in Windows 11. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.