Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

Always check the sender's email address and confirm that it makes sense for the message you've received. 2. To whom it may concern. If they don't know your name, they can't withdraw any funds from your bank account.

All Xbox digital codes are 25 characters long, include both numbers and letters, and are formatted in five blocks of five characters (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx).

Warning When removing an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

Look for Server connectivity.If the status says Blocked, your PC was unable to establish a Teredo IPsec connection to the Quality of Service (QoS) server.If you also see Teredo is unable to qualify next to NAT type, visit the Teredo troubleshooting page first to fix that problem.Go to:

How to turn on recurring billing. When recurring billing is turned on, you’ll be billed for your subscription on your renewal date. If you turn off recurring billing, your subscription will expire on the date shown, and you won't be billed in the future.