Find and open File Explorer in Windows 10 and Windows 11, and customize Quick access by pinning and removing files and folders.

Codec packs add additional codec support to Windows. Apps like Media Player will then be able to play media files encoded in these formats. The following codecs packs are available: MPEG-2 Video Extension. Adds support for the MPEG-1 and MPEG-2 video formats. HEVC Video Extension.

Media Foundation: Provides support for content protection, audio and video quality, and interoperability for DRM. Windows Portable Devices (WPD) infrastructure: Communicates with attached media and storage devices that include devices that support the Media Transfer Protocol.

There are various reasons why a CD or DVD drive is not detected. The resolutions that are listed in this article may help solve some instances but not all instances of this problem. You may also need to contact your hardware manufacturer for assistance with your hardware.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Find out how to choose between the 64-bit or 32-bit version of Office. Get answers to some common questions about 32-bit and 64-bit versions of Windows.

How can I share files in File Explorer? Where are my documents in Windows? How does OneDrive work in Windows? How can I see hidden files and folders? Learn how to open and navigate File Explorer in Windows. Get answers to common questions about File Explorer.

Zipped (compressed) files take up less storage space and can be transferred to other computers more quickly than uncompressed files. In Windows, you work with zipped files and folders in the same way that you work with uncompressed files and folders.

When using the OneDrive app, you can download a local copy of a file to your device. In the OneDrive app, open the folder that has the files you want to download. Make sure the folder contents appear in List view, not as thumbnails. Tap More next to the file you want to save and then tap Save.