I can't sign in to my Microsoft account - Microsoft Support
If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.
Applies To:
Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Microsoft 365 for home, Outlook.com, GroupMe, Microsoft account dashboard, Microsoft Teams, Microsoft Teams personal, Microsoft To Do, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, Outlook for Android, Outlook for iOS
Finding your BitLocker recovery key in Windows - Microsoft Support
Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:
Reset a forgotten Microsoft account password
Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.
Applies To:
Microsoft account dashboard
How to recover a hacked or compromised Microsoft account
If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.
Troubleshoot problems with Microsoft Authenticator
Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time
Check the recent sign-in activity for your Microsoft account
If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page.You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.
Applies To:
Microsoft account dashboard
Change the email address or phone number for your Microsoft account
Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings.
Applies To:
Microsoft account dashboard
Download Microsoft Authenticator - Microsoft Support
To install Authenticator on your iOS device. Scan the QR code. or download and install Authenticator from the Apple app store. Get the app
How can I recover my password for Microsoft accounts, including Outlook ...
Learn how to recover your password for Microsoft accounts such as Outlook.com, Hotmail, Live, MSN, and OneNote.
Applies To:
Outlook for Android, Outlook for iOS