Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

Learn how to recover your password for Microsoft accounts such as Outlook.com, Hotmail, Live, MSN, and OneNote.

2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

Important Because changing your Microsoft account password is slightly different than resetting a forgotten password, this page does not cover the steps to reset your account password.

Click Verify next to your email address, and then click Send email.

Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings.

How to access your Microsoft account? If you have confirmed that your email is a Microsoft account, you can access it by following these steps:

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Country/Region. Country/Region code. Phone number. Language. Australia. N/A. 13 20 58. English. New Zealand. N/A +64. 0800 800 004 9 368 5680. English