Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

My OneDrive says it's full. If your OneDrive is full, we will send you an email notification and you will see the following OneDrive icon in your notification or menu bar: The reasons behind this and steps needed will depend on how you sign in.

If your PC is running low on free space, you might not be able to install important Windows updates, and your PC’s performance may be affected. Here are some ways to free up space so you can keep your PC up to date and running smoothly.

我有活动的 Game Pass Ultimate 或 PC 版 Game Pass 订阅，但适用于 Windows 的 Xbox 应用表示我需要订阅才能玩游戏。. 如何在电脑上使用我的 Game Pass 订阅？. 确保适用于 Windows 的 Xbox 应用中报告的 Microsoft Store 帐户是用于购买 Game Pass 订阅的帐户。. 在电脑上，Microsoft Store ...

这错误代码意味着为你的购买获取批准授权时出现问题。请尝试以下解决方案： 与你的金融机构或银行联系，查询你的帐户的购买许可。 与你的帐户相关联的支付方式可能存在问题。要解决此问题，请尝试使用其他支付方式:

尝试在 Xbox 主机上进行购买时看到以下错误消息：. 已阻止您的账户在 Microsoft Store 中进行购买。. 有关详细信息，请转到 Xbox.com/PurchaseBlock. 这可能意味着：. Xbox 服务暂时出错。. Microsoft 帐户的隐私和在线安全设置正在阻止您进行购买。. 您的 Xbox One 主机或 ...

A Microsoft account gives you access to Microsoft products and services with just one login. Notes: You can either use an email address you own as a Microsoft account, or create a new address by choosing "Get a new email address" or "Use your email instead" when you sign up.

获取 全新的 Windows、Mac 和 Linux 版 Skype 的 Skype 套餐 支持，不论身在何处，都能与朋友和家人保持联系。

以下是一些可能的原因：. 你已达到可发送的数字礼品数量限制。. 此策略旨在保护我们的游戏社区。. 可能需要等待 30 天才能再次尝试。. 此游戏可能无法以数字形式赠送。. 请查看产品页面。. 可作为礼品发送的数字产品包括选择“作为礼品购买”。. 它并不是 ...

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web). For more info, see Shop and earn Microsoft Rewards points. Explore the earn page and the points breakdown page.