If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

To protect your account, the Outlook.com team won't be able to help if you're having problems signing in. Use the Microsoft account sign-in helper to get back into your account. Get help signing in.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Get help and training for Office products, such as Word, Excel, PowerPoint, and Outlook. Learn tips and tricks, troubleshoot issues, and access online resources.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

尝试在 Xbox 主机上进行购买时看到以下错误消息： 已阻止您的账户在 Microsoft Store 中进行购买。 有关详细信息，请转到 Xbox.com/PurchaseBlock

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

With message recall, a message that you sent is retrieved from the mailboxes of the recipients who haven’t yet opened it. You can also substitute a replacement message. For example, if you forgot to include an attachment, you can try to retract the message, and then send a replacement message that has the attachment.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Hotmail が Outlook.com になりました。. サインインして、Outlook.com、Hotmail、Live、または MSN メール アカウントにアクセスする方法について説明します。.