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Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To: Microsoft account dashboard
Subscriptions & billing | Xbox Support
Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.
Change your country or region in Microsoft Store
To change your region, use one of the following options: Windows 11 Windows 10 Xbox Online Microsoft account. Select Start > Settings > Time & Language > Language & Region. Under Country or region, select your new region. You can switch back to your original region at any time.
Request a refund for digital games | Xbox Support
We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.
Microsoft Store & billing help
Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.
Error XBOS3004 occurs when redeeming a code on Xbox One or Xbox.com
You get one of the following error messages when trying to redeem a digital code you purchased on your Xbox One or Xbox.com: Redeem a different code. The code you are attempting to redeem is for a currency that does not match your account location.
Hardware warranty, services, and repair
All Microsoft devices and accessories come with a Standard Limited Warranty. Microsoft Complete provides extended hardware and accidental damage coverage. After purchase, you’ll also receive unlimited technical support from Microsoft. Available in select markets only.
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Why do incompatible drivers prevent using Memory integrity?
Microsoft does not recommend that you delete drivers to attempt to restore this setting. Find out what steps you can take if an incompatible driver in preventing you from turning on the Memory integrity setting in Windows Security.