Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Microsoft Flight Simulator lets you experience the joys of piloting your own aircraft. Now, you can take to the skies on your Xbox console and other devices that you use for cloud gaming. Note Game Pass Ultimate or a supported free-to-play game is required for cloud gaming.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web). For more info, see Shop and earn Microsoft Rewards points. Explore the earn page and the points breakdown page.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.

Open a service request in the Microsoft 365 admin center. This service is free. Microsoft Store support. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.