Let's take a good look at the clues in this example that pretends to be a subscription confirmation to Norton LifeLock. 1. The sender address. The sender's email address is often the first clue that the message is a fake. In this example they haven't even tried to make it look real.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Install and use a scanner in Windows 10. When you connect a scanner to your device or add a new scanner to your home network, you can usually start scanning pictures and documents right away. If your scanner doesn't automatically install, here's some help to get things working.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Microsoft account dashboard. There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Cancel your Microsoft subscription. Select the correct link for help with canceling a Microsoft 365, Microsoft Copilot Pro or an Xbox subscription. For all other subscriptions, follow the steps in the Cancel other Microsoft subscriptions section below.

Looking for help? For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site. Get help.

Remove or block notifications in Edge settings. In Edge, go to Settings and more in the upper right corner of your browser window. Select Settings > Cookies and site permissions and select Notifications. Under Allow, you will find a list of websites that are currently sending you notifications.

If you bought a physical item from the Microsoft Store, and we're shipping it to you, you can check the status on the order history page. Tip: If you didn't sign in and used Guest Checkout when you created your order, use the Guest Order Lookup instead.