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If you already redeemed a product key, you're simply reinstalling the apps, or you know you have an assigned license through work or school, you can skip ahead and go to the section sign in to download and install Microsoft 365 or Office.

Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter.

From the upper-right of the FireFox browser window, select the downloads arrow and then select SetupProd_OffScrub.exe. Select the version you want to uninstall, and then select Next . Follow through the remaining screens and when prompted, restart your computer.

If installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation. Insert the disc into your PC, and then follow the instructions on your screen. You might be asked for an admin password.

Firefox. In the pop-up window, select Save File and then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe.

If you get an error message when you're uninstalling, try the Program Install and Uninstall Troubleshooter. If you're trying to remove malware, see Stay protected with Windows Security to find out how to run a scan.

Or, you can manually download and install Update Health Tools from the Microsoft Download Center. To verify that Update Health Tools has successfully installed, do the following: Look for the installation files at this location (C:\Program Files\Microsoft Update Health Tools).

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013

Select the Microsoft 365 folder from the virtual drive and then double-click either the Setup32.exe to install the 32-bit version of Microsoft 365, or Setup64.exe to install the 64-bit version to begin the offline installation.

Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

To solve this problem, follow these steps: Remove the current installation of Office by running the Uninstall Microsoft Office wizard. Restart the computer. Install Office 365 again. Cause. This problem occurs because the following installation file is corrupted: \office\data\15.0.4641.1005\stream.x86.x-none.dat. Status.