Check the spelling of the name and the domain, e.g. rachel or rachael and .com or .co.uk. The account may have been closed. Learn more. If you see a password prompt, then your email is a Microsoft account.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

You can start a scan for malware any time you like. Note: Microsoft Defender currently offers anti-malware on Windows, Android, and macOS. From the Microsoft Defender dashboard. If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Earn points toward rewards by doing the stuff you do every day. It's easy and it's free. All you need to do is sign up, and Microsoft Rewards will be included in your Microsoft account: Microsoft Rewards. Once you've signed up, sign in to your Microsoft account to see your current points.

Create a system restore point. In the search box on the taskbar, type Create a restore point, and select it from the list of results. On the System Protection tab in System Properties, select Create. Type a description for the restore point, and then select Create. Was this information helpful?

Protect your Android, iPhone, Mac, and Windows devices from threats by installing Microsoft Defender. Download Microsoft Defender on your devices either by: Scanning the following QR code. Searching for Microsoft Defender in your app store. Sharing with your devices, the following link: Copy link.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

You see the following error codes when you try to launch a game or app on your Xbox console: 0x87e10bef. This may mean that your console needs a power cycle, or that the content is owned by another account. To resolve this error, try the solutions below.