Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

How to create an app password. To create an app password, take the following steps. You can repeat these steps to create an app password for as many apps or devices as you need. Go to the Advanced security options of your Microsoft account dashboard and scroll down to the App passwords section. Create password.

The most common type is a physical, external keyboard that plugs into your PC. But Windows has a built-in Accessibility tool called the On-Screen Keyboard (OSK) that can be used instead of a physical keyboard. You don’t need a touchscreen to use the OSK.

Choose the power mode that works for you and what you want to do on your Windows 11 PC. This lets you determine what’s important to you—getting the best battery life, best performance, or a balance between the two. To change the power mode, select Start > Settings > System > Power & battery.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

If your PC is running low on free space, you might not be able to install important Windows updates, and your PC’s performance may be affected. Here are some ways to free up space so you can keep your PC up to date and running smoothly.

Select the Dial icon to start your call. If you don't have Bluetooth available on your device (or if it's been turned off), you won't be able to make or receive calls on your PC. If you encounter issues while using the calling feature, these troubleshooting tips may help.

Receive files over Bluetooth. Receive photos, videos, or other kinds of files that you or a friend shares from another device, such as a phone, laptop, or tablet. On your PC, select Start > Settings > Devices > Bluetooth & other devices. Learn how to pair.

Create a presentation in PowerPoint. Create presentations from scratch or start with a professionally designed, fully customizable template from Microsoft Create. Tip: If you have Microsoft Copilot it can help you create a presentation, add slides or images, and more.