A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

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Find solutions to common problems or get help from a support agent. By pressing submit, your feedback will be used to improve Microsoft products and services. Learn how to find and install digital downloads from Microsoft Store. See instructions to download and install software directly purchased from Microsoft.

Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

在开始之前，请确保电脑或 Mac 满足 系统要求 。. 如果你已兑换产品密钥，只需重新安装应用，或者知道你已通过工作或学校分配了许可证，则可以跳到登录部分 ，下载并安装 Microsoft 365 或 Office 。. 但是，如果是 首次 安装 Microsoft 365 或 Office，可能需要先执行 ...

After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store. Visit the links below to find out about refunds for other types of products: Xbox subscription cancellations and refunds.

Select the device you want to find, then select Find. For more info on finding your device, go to Find and lock a lost Windows device. Learn how to manage your Microsoft devices. Add, remove, register, or rename a device on your Microsoft account.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.